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AI and vendor diligence

Bring the vendor’s promises back to the evidence.

Review the proposal, agreement and supplied diligence materials together. Separate supported statements, unanswered questions and decisions for the business.

What you provide

Provide the proposed use, data categories, agreement, data-processing terms, security materials and any existing questionnaire. Explain who will rely on the service and what the client needs to decide.

The work

Compare the materials against the intended use. Identify inconsistencies, missing information and the follow-up questions that need a response. Prepare an issue list or decision brief in the format the assignment requires.

What you receive

An issue list or decision brief that separates what the materials support, what they leave unanswered and what to ask the vendor next, in the format the assignment requires.

Commercial review · fictional matter

What the packet does and does not show.

Larkspur Studio Co., a fictional customer, is considering Copper Finch Systems’ hosted workflow service. The assignment is to review the demonstration services agreement and its data terms against the client’s business brief, produce a short prioritized issue note, propose language for the most material issue, and list the questions counsel should resolve before recommending signature.

The vendor documentation from the commercial fixture is shown from the published inputs: the security statement and what the packet does not supply. Talden’s recorded diligence result for this distinct assignment is added after the authorized demonstration run has been reviewed.

View the full example

Vendor diligence: what the packet does and does not showFictional matter
Data terms · supplied vendor statement

“We use encryption and restrict access to authorized personnel.” No audit report, testing evidence, insurance certificate or detailed retention schedule is included.

Data terms · D3, Service providers

Provider may engage subprocessors subject to written confidentiality and security obligations. The current subprocessor list and notice procedure have not been supplied with this fixture.

Client priorities

No use of customer content for shared-model training; a practical response to a material security incident; a meaningful way to recover and delete data at exit.

Illustrative demonstration using fictional materials. Excerpts from the published inputs. Talden’s recorded result is added after the demonstration run is reviewed.View the full example

Your review

Assess the answer and the evidence behind it. A vendor assertion, a contractual commitment and an independently verified fact are different things. Decide which conditions, revisions or follow-up materials are necessary before approval.

Scope of the example

Reviewing a supplied report does not authenticate a certification, conduct a penetration test or independently verify a vendor’s security. The example is illustrative and uses fictional materials.

Know what is supported. Know what to ask next.

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