1. Complaints and handling
Talden respects intellectual-property rights. Send a copyright complaint concerning material on Talden's systems to the Copyright Agent identified in the Contact Directory. Identify the material precisely; a generalized objection to AI or a disputed legal position is not an infringement notice. For other intellectual-property concerns, use Legal Notices and identify the asserted right, affected material and requested response.
Talden may remove or restrict identified material, preserve appropriate evidence, notify the affected User, and request clarification. It will assess copyright notices and counter-notices under 17 U.S.C. section 512 where applicable. Talden may act on other lawful grounds independently, including unauthorized disclosure or system abuse. It will not disclose unrelated client records merely because a complainant demands them. Information supplied in a notice may be forwarded to the affected User or claimant as required for the process; provide only what is necessary.
Talden terminates, in appropriate circumstances, accounts of repeat infringers and accommodates applicable standard technical measures. It considers reliable complaints, counter-notices, retractions and actual findings rather than treating every unsupported allegation as a conclusive strike. Misrepresentations in a notice or counter-notice may create liability under law. This policy is not a representation that every Talden activity qualifies for a statutory safe harbor.
2. Copyright notice form
To: Talden Copyright Agent. Complainant name and capacity: ____________________; address, telephone and email: ____________________. Copyright owner, if different: ____________________. Copyrighted work claimed infringed, or representative list for multiple works on one site: ____________________. Material claimed to infringe and information reasonably sufficient to locate it: ____________________. Explanation or relevant authorization information: ____________________.
“I have a good-faith belief that use of the identified material in the manner complained of is not authorized by the copyright owner, its agent or the law. The information in this notice is accurate. Under penalty of perjury, I am authorized to act on behalf of the owner of the exclusive right allegedly infringed.”
Physical or electronic signature: ____________________ Date: ____________________
3. Counter-notice and restoration
If material you supplied was removed or disabled following a copyright notice and you believe this was a mistake or misidentification, send the Copyright Agent a counter-notice identifying the material and its former location, your name, address, telephone number and signature. Use the following statement:
“Under penalty of perjury, I have a good-faith belief that the identified material was removed or disabled as a result of mistake or misidentification. I consent to the jurisdiction of the United States federal district court for the judicial district in which my address is located or, if my address is outside the United States, any judicial district in which Talden may be found. I will accept service of process from the person who supplied the original infringement notification or that person's agent.”
Material and former location: ____________________; name, address and telephone: ____________________; physical or electronic signature: ____________________; date: ____________________.
When the statutory counter-notice process applies, Talden will promptly forward a compliant counter-notice to the original notifier and inform that person of the restoration timetable. Talden will restore the identified material no sooner than 10 and no later than 14 Business Days after receipt of the counter-notice unless its designated agent first receives notice that the notifier has filed a court action seeking to restrain the relevant infringement. An independent lawful restriction may remain in place; Talden will identify its separate basis where appropriate. Talden need not restore material that Customer has independently deleted or that must lawfully remain restricted for reasons unrelated to the copyright claim.